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WHAT DOES ACCOUNTABILITY MEAN FOR DIRECTORS AND CORPORATIONS?
NON-FINANCIAL ACCOUNTABILITY
HOW DOES ONE ACCOUNT
WHY ACCOUNT
SPECIFIC MANDATES FOR ACCOUNTING

Return to your organisation’s guiding values, mission and vision and performance tracking system and ask of these:
Does our organisation subscribe to values of human rights, sustainable development and customer satisfaction?
Is our organisation acting consistent with its values?
Is our behaviour true to our mission?
How close is it to its desired state of existence?
Is it in touch with the needs and expectations of stakeholders, shareholders, and the realities outside of its organisational boundaries?
Are its actions compliant with the laws of the land and the policies it has set for itself?
How can we prove that we are doing the above?

Design, develop and implement an integrated and comprehensive performance management system that will allow you to answer the above questions
Demonstrate the credibility of your performance management system and the organisational performance reports generated by it through external verification (auditing).
Use a variety of stakeholder engagement methodologies to communicate the results of your performance management system and to gather information regarding their needs and expectations.
Repeat all of the above for another cycle - look for opportunities for learning and performance improvements.
 
 

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